Policies

Inclement Weather

If Southborough Public Schools are canceled, all in-person appointments, meetings, events, and programs at the Youth and Family Services (SYFS)/Recreation building (21 Highland Street) are canceled that day. Please contact SYFS staff to determine if any appointments can be scheduled online.

If Southborough Public Schools have a 2-hour delay, the SYFS/Recreation building (21 Highland Street) opens at 10 am and all in-person appointments, meetings, events, and programs prior to 10 am will need to be rescheduled.

If Southborough Public Schools have an early release due to inclement weather, the SYFS/Recreation building (21 Highland Street) closes at 2 pm. All in-person appointments, meetings, events, and programs after 2 pm will need to be rescheduled.

If inclement weather is occurring outside of school hours or when school is not in session, please see the SYFS and/or Recreation social media pages and check your email address associated with your service or program registration for information on cancelations. 

Sick Policy

Southborough Youth and Family Services follows a sick policy for our staff, program participants, and clients. If you are sick with a virus, cold, stomach bug, flu, or any other illness, please reschedule your appointments and/or not attend programs you are registered for. We ask that you be symptom-free for a minimum of 24 hours before rescheduling an appointment or returning for an ongoing program. Residents who come to appointments or programs exhibiting cold, stomach bug, or flu-like symptoms will be asked to leave and our staff will follow up to reschedule any appointments. 

For further information about the Coronavirus see these trusted resources below or speak to the Board of Health and your primary care physician:

• MA Department of Public Health (DPH)
• Center for Disease Control (CDC)
• World Health Organization (WHO)

Low Enrollment

Cancelations for Southborough Youth and Family Services (SYFS) Department sponsored programming will be announced by the SYFS Department via the email participants provide as well as an online posting through the department's Facebook page.  Workshops with fewer than 5 confirmed attendees will be canceled due to low enrollment and confirm participants will be offered an opening at a future workshop.  SYFS reserves the right to cancel program for any reason they deem necessary (weather, enrollment numbers, safety, etc.).