As part of the FY2021 Department Goals, more employee training opportunities will be offered. The table is a list of the training sessions that are currently being planned.
Managing Your Department's Website
|Come learn the basics of working with CivicCMS to edit your website. You will learn how to add images, files, news and announcements, and more. You will walk away being able to make basic edits to your website.
|Employees that are currently managing the website and those that plan to in the future.
Shoretel Phones Advanced Features
The Shoretel/Mitel phone system is much more than a simple phone on your desk. Come learn about some of the advanced features that are available to you with this phone system.
|Employees that use the Shoretel/Mitel phone system
|There is a saying that "Information is Power." But there is another saying that "With great power comes great responsibility." As we collect and store information about the operations of the Town, employees, vendors, and residents, we must learn to handle it responsibly. Come learn about habits that will increase the security of the information that we collect daily.
|Employees that collect and/or process information
Avoiding Phishing / Internet Hygiene
|Industry research consistently ranks phishing attacks as a top entry point to sensitive networks for cybercriminals. Come learn how you can spot Phishing attempts and help Southborough avoid becoming a statistic.
|All employees that access email
|NextRequest is the platform that the Town uses to manage its public records requests. Join this session to learn about how this system can help with transparency and the timely response to these requests.
|Employees that may need to respond to public records requests
|Online permitting allows for workflow management as well as a centralized property history. Join this session to see how the Online Permitting System can help your Department manage its permitting and licensing needs.
|Departments that issue permits and/or licenses